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I found a different slice design I like better. Can I switch it?
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What happens if my package is lost?
Returns & Exchanges
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What's your exchange policy?
Guarantee
Do you have a guarantee on your products? What is it?
Product Information
Phone Cases
What phones do you make cases for?
Are your phone cases protective?
What are your phone cases made of?
I want a design that I saw in a picture but I can’t find it on your site!
How can I tighten and loosen my bracelet?
Are your bracelets waterproof?
Is your wood ethically sourced?
Do you accept custom orders for cases or other projects?
How can I upkeep my case/wallet/bracelet?
Can I use your case while charging my phone wirelessly?
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All Categories > Returns & Exchanges
2 articles
We do our best to ensure that each item is high-quality and a product that we can stand behind, but we understand that sometimes it doesn't work out. If your product arrives defective or we sent you…
Updated 1 year ago by Carved
If your order didn't arrive as expected or you'd like to exchange it for a different product - don't worry, we won't take it personally! Just let us know within 30 days of the delivery date and we wi…