What’s your return policy?
Updated
by
Carved
We do our best to ensure that each item is high-quality and a product that we can stand behind, but we understand that sometimes it doesn't work out. If your product arrives defective or we sent you the wrong item, we will provide a full credit or refund.
Each of our items are unique and made just for you, if you decide you don't like it, we can offer a full store credit or a payment refund (minus a 10% fee). Please contact us within 30 days of the order delivery date.
To get a return claim started, please send us the following information:
- Order number
- Date of order
- Reason for your return
Please note that we are not able to refund any expedited shipping charges and in most cases, are unable to provide a return label. Refunds will be processed within 7 business days after we receive your return shipment.
