Order Information

4 articles

Where is my order?

Once your order ships, you'll receive a shipping confirmation email which includes a link to track your Carved order. If you can't find it, just enter your details here to check your order. Please ke…

Updated 2 years ago by Carved

How do I cancel my order?

We process orders as quickly as possible and in most cases, we are unable to cancel or change an order. But we have options for you, so please send us an email at help@carved.com as soon as possible…

Updated 2 years ago by Carved

I need to edit my order before it ships

Yikes! Isn’t that the worst when you think everything is just right... and then it isn’t? In most situations, orders go right to our production team to start on and cannot be edited. But, reach out t…

Updated 2 years ago by Carved

I found a different slice design I like better. Can I switch it?

With so many 1 of one slices to choose from, it's hard to pick just one! Once you place an order, our production team gets started on it right away and usually, changes aren't able to be made. If you…

Updated 2 years ago by Carved

(opens in a new tab)