Order Information

4 articles

Where is my order?

Once your order ships, you'll receive a shipping confirmation email which includes a link to track your Carved order. If you can't find it, just enter your details here to check your order. Please ke…

Updated 11 months ago by Carved

How do I cancel my order?

We process orders as quickly as possible and we'll do our best to catch an order before it starts to get worked on. Send us an email at help@carved.com as soon as possible with your order number! If…

Updated 4 months ago by Carved

I need to edit my order before it ships

Yikes! Isn’t that the worst when you think everything is just right... and then it isn’t? Reach out to us as soon as possible with the correct information by clicking here and include your order numb…

Updated 4 months ago by Carved

I found a different slice design I like better. Can I switch it?

With so many unique slices to choose from, it's hard to pick just one! Once you place an order, our production team gets started on it right away and usually, changes aren't able to be made. If you s…

Updated 4 months ago by Carved

(opens in a new tab)