Product Information

11 articles

​What device types do you make cases for?

See a list of all of the current device types we make cases for at: carved.com/collections/phone-cases We’re not able to offer cases for devices that aren’t listed on our site, but we’re always exper…

Updated 2 months ago by Carved

I want a design that I saw in a picture but I can’t find it on your site!

All of our items are one of a kind, and they’re made to order. For our Wood+Resin items, we hand-cut slices from a brick of wood+resin and then we scan each slice into our system, which allows you to…

Updated 6 months ago by Carved

Are your cases protective?

Our traveler cases are designed to be slim and unobtrusive. They provide a moderate level of protection without sacrificing style or adding weight. While many customers find that they provide adequat…

Updated 7 months ago by Carved

How can I tighten and loosen this bracelet?

We could try to explain it to you verbally, but we’ve found that visuals tend to work best… so here’s a video from our very own Alex showing you how to tighten + loosen it alllllll by yourself, becau…

Updated 7 months ago by Carved

Are your bracelets waterproof?

We would say are bracelets are water resistant - they are fine to wear during normal activities like washing the dishes, exercising or taking a shower, but if you will be in water for extended period…

Updated 6 months ago by Carved

What are your cases made of? Are they recyclable?

Our cases are made out of thermoplastic polyurethane, or TPU, which is an awesome mixture of hard plastic and soft silicone. The process of making TPU cases is very eco-friendly, and as a result, can…

Updated 7 months ago by Carved

Is your wood ethically sourced?

The wood that we source for our cases is all ethically sourced, but as a general rule, we do not pay the higher fees to use the actual FSC Certified batches that our suppliers offer. Their wood all c…

Updated 7 months ago by Carved

Do PopSockets work with your cases?

Yes and no. Yes, you can adhere a PopSocket to the back of your case and it’ll work awesome! However, if you need to adjust or remove the PopSocket, it will likely damage the back of the case.

Updated 7 months ago by Carved

Do you accept custom orders for cases or other projects?

Due to our internal capabilities, we do not accept custom orders. All of our products must be purchased directly through our website. We update our Wood+Resin selection several times a day with new o…

Updated 7 months ago by Carved

How will my case wear over time?

We prefer to bring out the wood’s natural beauty by using a spray finish on our products, so your case may change over time due to the wood’s natural characteristics. Our finish does offer some scrat…

Updated 7 months ago by Carved

Can I use your case while charging my phone wirelessly?

Yep! All of our cases are compatible with wireless charging, so no need to remove it! Our cases measure 2-3mm at the thickest, and you tend to run into issues with wireless charging when the case is…

Updated 7 months ago by Carved