Product Information

9 articles

​What device types do you make cases for?

See a list of all of the current device types we make cases for at: carved.com/collections/phone-cases We wish we could make cases for every device type! Being a small business, we are unable to offe…

Updated 5 months ago by Carved

I want a design that I saw in a picture but I can’t find it on your site!

All of our items are one of a kind, and they’re made to order. For our Wood+Resin items, we hand-cut slices from a brick of wood+resin and then we scan each slice into our system, which allows you to…

Updated 5 months ago by Carved

Are your cases protective?

Our traveler cases (our most popular!) are designed to be slim and unobtrusive. They provide a moderate level of protection without sacrificing style or adding weight. While many customers find that…

Updated 5 months ago by Carved

How can I tighten and loosen my bracelet?

We could try to explain it to you verbally, but we’ve found that visuals tend to work best… so here’s a video from our very own Alex showing you how to tighten + loosen it all by yourself, because yo…

Updated 5 months ago by Carved

Are your bracelets waterproof?

We would say our bracelets are water resistant - they are fine to wear during normal activities like washing the dishes, exercising or taking a shower, but if you will be in water for extended period…

Updated 5 months ago by Carved

What are your cases made of? Are they recyclable?

Our traveler cases are made out of thermoplastic polyurethane, or TPU, which is an awesome mixture of hard plastic and soft silicone. The process of making TPU cases is very eco-friendly, and as a re…

Updated 5 months ago by Carved

Is your wood ethically sourced?

We specifically use wood burls for our products. The most common types of burls we use are maple and buckeye burls. Burls are the gnarly growths and deformities on trees. You may hear them described…

Updated 5 months ago by Carved

Do you accept custom orders for cases or other projects?

Due to our internal capabilities, we are not able to accept custom orders. This includes making cases for device types not listed on our website, custom products and projects. All of our products we…

Updated 5 months ago by Carved

How can I upkeep my case?

We prefer to bring out the wood’s natural beauty by using a spray finish on our products, so your case may change over time due to the wood’s natural characteristics. Our finish does offer some scrat…

Updated 5 months ago by Carved